Responsible play

Last updated: 2026-11-02T15:12:34+00:00

Gambling will cost money over time. The house edge sustains the whole operation through simple maths, not through any kind of warning, and no bonus, filter or strategy can shift it. All of the following comes from that.

Decide before you start

It is the first deposit, not a losing streak, that should prompt you to fix how much you can afford to lose. A calmly chosen limit stays in place, but chasing losses undoes any limit set in that state. Rather than expecting a return, view what you spend as simply the price of being entertained.

The tools in your account

• Deposit limit — a cap, set daily, weekly or monthly, on the amount you are able to pay in.
• Loss limit — the most you can lose, net, in a given period.
• Session reminder — a prompt showing how long you have been playing.
• Time-out — freezes account access for your chosen duration.
• Self-exclusion — shuts the account for an extended length of time.

Reducing a limit is effective immediately. Speeding up a limit increase is deliberately avoided, so nobody can wipe it out at the single moment that counts most.

Warning signs

Three behaviours are worth catching before they become a habit: dipping into money that was earmarked for other bills, staking more in the hope of undoing an earlier loss, and quietly understating to friends how much time or cash has really gone in. Any one of them alone means little. As a set, the three are significant.

Where to get help

No tie links us to any of these organisations.

• BeGambleAware — 0808 8020 133, free, confidential and open around the clock.
• GamCare — free treatment and support, using that same national helpline number.
• Gamban — software preventing access to gambling sites across every device you use.

Under-age gambling

We reserve accounts for people who are already adults, 18 and above. Keep login details away from others and use parental control software if the device is shared. Minor-opened accounts are shut, and whatever winnings resulted are voided.